I am pleased to announce that Steve the manager at the Hotel Preston has taken steps to prevent any problems from occurring again at his hotel. He has posted signs on the outside of the elevators with the 7 person limit...he has done training with his personal on how to handle situations like this so that clients will feel attended to properly. He has also had meetings with the elevator company to solve the problem with the elevators. He has taken the steps that should be taken when there is a problem. Evidently he has been receiving some nasty e-mails from readers of the Elevator 13 and that was not our intention. According to the organizers of our conference the Hotel Preston did a wonderful job in getting our conference together in every way and they were pleased with the service and attention they received. We had this problem with the elevator but steps have been taken to correct things.